A person, fast
When you call, a real human typically picks up in under four minutes, day or night. No phone tree, no "submit a ticket and wait." For someone who's used to fixing everything alone, that alone changes the week.
Why hand it to us
Because your time is worth more than this
There are plenty of IT companies. Here's why business owners who've been doing it themselves tend to pick ShowTech Solutions, and why they stay.
Six reasons
What's different about ShowTech
Locally owned, in Tampa
Our home base is 200 N. Pierce Street in downtown Tampa. We've served Tampa Bay for more than 16 years. The people answering your calls know the area, and they can show up at your door.
Flat rate, no surprises
One monthly rate based on your size and needs, with no hidden fees. You can budget for IT like you budget for rent, instead of bracing for the next repair invoice.
Security comes first
Protection isn't an upsell. Threat detection, web filtering, monitoring and staff phishing training are built into ShowTech One, because a small business can't afford to learn security the hard way.
You're not a ticket number
We learn how your business works, who does what and what matters most. Our help desk satisfaction score over the last 12 months is 98%, and we work hard to keep it there.
We think ahead with you
Quarterly planning meetings, a technology roadmap and a realistic budget. You'll know what needs replacing next year before it fails, not after.
The DIY trap
Why "I'll just handle it" stops working
Doing your own IT feels thrifty. And for a while it is. The trouble is that the job keeps growing while your time doesn't. Each new employee, app and device adds to a pile only you understand.
Then something real happens: a phishing email gets through, a server dies, a key person leaves with the only admin password. That's the moment most owners realize that "free" IT was costing them all along, in hours, in stress and in risk they couldn't see.
We'd rather you call us before that moment. Run the DIY cost calculator to see the hours in your own numbers.
What changes
After the hand-off
- Your team calls the help desk, not your cell phone
- Every password and account is documented and secured
- Backups are watched, not assumed
- Updates happen automatically, overnight
- You get a plain-English report and a plan
- You spend your hours on customers, staff and growth
Recognized by the industry
Small-business service, serious credentials
We're proud to be a local company, and we hold ourselves to the same standards as the big players. A few of the recognitions we've earned:
- GTIA Cybersecurity Trustmark
- 2025 Channel Partners MSP 501
- SonicWall 2026 Central Partner of the Year
- 2026 MSP Titans of the Industry Southeast Finalist
- Official IT partner of Tampa Bay Sun FC
Who we work with
Industries we know
Nonprofits that need every dollar to go to the mission. Schools juggling students, staff and devices. Law firms and CPA offices where client confidentiality is the whole business. Real estate teams who work from their cars. Manufacturers whose shop floor can't stop for a computer problem.
If you're in one of those worlds, we've likely solved your exact headache before. If you're not, we'd still love to hear what's on your plate.
Straight talk
What we won't do
Lock you into jargon
We explain what we're doing and why, in words you'd use yourself. If you don't understand a recommendation, that's on us.
Overpromise
No IT company can make you "unhackable." What we can do is stack the odds heavily in your favor and respond fast when something looks wrong.
Make you feel silly for asking
You've been holding this together on your own. There's no such thing as a dumb question when you're finally getting help.
Ready to stop being the IT person?
Call now or book a free IT checkup. Either way, a real person will talk you through it.